Exchanges & Returns

We want you to be happy with your purchase. If for some reason you aren't, read on....

  1. An exchange or return can be initiated for an unused product with original product tag available, not later than 30 days from the invoice date.
  2. If you wish to return or exchange your product , please email us at care@indiandobby.com with your Order ID and Product Code/Style Number and we will get in touch with you. You can also call us on +91 88001 82427
  3. We do not have a reverse pickup facility, so you will need to courier the product to us at your cost, once we confirm this to you on mail or phone, so that we are expecting your package. 
  4. Please do share the courier details with us, so that we can track the package at our end.
  5. Upon receipt of the returned product, it will be inspected and once passed, the exchange or refund will be initiated.
  6. We can process a refund only into an Indian bank account for customers from India and into a Paypal account for international customers. It takes about 7 working days for the refund.

If you have any other questions please feel free to reach out to us at care@indiandobby.com or on +91 88001 82427 and we will be happy to help.